Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us”, and “our”) takes your privacy seriously. We are committed to protecting your personal information. This policy sets out how Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us”, and “our”) uses the information that you provide us with in order to help further our work in protecting dog welfare.
If you have any requests concerning your personal information or any queries with regard to our processing please contact support@servicedogtrainingschool.org
Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us” and “our”) knows that you care how your information is used and shared and we appreciate you trusting that we will do so carefully and sensibly. Third Party Sharing of your data will only occur strictly in the furtherance of our objectives at SDTSI and solely for these purposes.
To better protect your privacy, we provide this Privacy Policy explaining our practices and the choices that you can make about the way your information is collected and used by SDTSI.
The information below explains our policy regarding your online privacy. By visiting www.servicedogtrainingschool.org, or sharing personal information with SDTSI, you are accepting the practices described in this Privacy Notice.
Our website (www.servicedogtrainingschool.org) is maintained by Service Dog Training School International, Ltd.
When you visit our website, you may provide us with personal information (such as name,
email address, address, telephone numbers and/or credit/debit card information) that you
knowingly choose to disclose, which is collected on an individual basis for various
purposes that includes:
registering to receive email newsletters or other materials;
requesting further information from us about projects and services;
ordering merchandise;
submitting a form on our website;
asking a question.
SDTSI receives and stores any information you enter on our website or give us in any other way.
SDTSI request personal information so that we can fulfill your request and return your message.
This information is retained and used in accordance with existing laws, rules, regulations, and other policies.
SDTSI does not collect personal information from you unless you provide it to us.
If you choose not to provide any information, we may not be able to fulfill your request or complete your order, but you will still be free to browse the other sections of the websites owned and administered by Service Dog Training School International, Ltd.
This means that you can visit our site anonymously, or revealing any personally identifiable information about yourself.
When you supply information about yourself for a specific purpose, SDTSI uses the information for only that purpose (such as to provide the service, the merchandises or information you have requested).
For example, you may be asked to give us individual information to receive service or to purchase merchandise. The categories of personal data captured may be personal data in the form of your home address, contact details but also any special category data such as health data (but only if this is relevant).
Similarly, SDTSI uses information you provide about yourself or someone else when placing a merchandise order only to provide tax compliant receipts, ship the merchandise and to confirm shipping.
We do not share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive updates on our new projects and services or on our merchandise. Information you submit on our website or over the phone will not be used for this purpose unless you ‘opt-in’ specifically.
We use return email addresses to answer the email we receive, to receipt any transactions, or if follow-up for that specific function is required.
Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us” and “our”) does not sell, rent, give away, or share its email addresses or other personal contact information with outside sources. Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us” and “our”) also does not send mailings on behalf of other organizations.
Should any material changes be made to the ways in which we use personally identifiable information, Service Dog Training School International (refers to “SDTSI”, “Service Dog Training School”, “we”, “us” and “our”) will take commercially reasonable measures to obtain written or email consent from you. We will also post the changes to our use of personally identifiable information on our website at least 30 days prior to a change.
Personally identifiable information is stored on our server and is not publicly accessible. Further, personally identifiable information is only accessed by Service Dog Training School personnel on a “need-to-know” basis.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, SDTSI has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. SDTSI is committed to monitoring and implementation of appropriate technical and physical security measures to ensure the security of your data.
Additionally, data such as credit card numbers, are encrypted using SSL so that they are not saved on our servers. SDTSI follows follow best practice industry standard measures, to provide an extra layer of security.
Choice/opt-out
If you have registered to receive communications from us and later change your mind, you may contact us to have your name and contact information removed from our distribution system.
Correct/update
If you would like to verify the data SDTSI has received from you, or make corrections to it, you may contact us directly at the email and mail addresses provided above.
Deletion
If you want us to delete your personal data, please contact us with your request. SDTSI will respond to your request within a reasonable timeframe. However, some information may remain in archived/backup copies to comply with our legal obligations, resolve disputes and enforce our agreements. For the information processed by the third-party partners, you have the right to access your personal information. If you want to delete the data on our third-party partner's platform, you should contact them directly as they are the data controllers and SDTSI has no control of those information.
Anonymous information is collected for every visitor to this site. This includes pages viewed, date, and browser type.
IP numbers are not stored, but are temporarily used to determine geographic region in some cases.
Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. To learn more about cookies and how to delete them visit www.aboutcookies.org.
Service Dog Training School uses cookies to identify your browser as you visit pages on the our website.
Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. When we refer to “cookies” in this policy, we also mean other similar technologies such as pixels and tags.
Cookies allow Service Dog Training School to gather anonymous information. Cookies also allow Service Dog Training School to provide more relevant, targeted content as you travel through sites in the Service Dog Training School media network as appropriate, and may be used on our ordering website to keep track of the items in your shopping cart.
First party cookies
These are cookies that are set by this website directly.
Google Analytics
SDTSI uses Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here, and what you click on. SDTSI does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google's position on privacy as regards its analytics service.
Third party cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, and Pinterest.
In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Emails
Some emails that we send you have no tracking at all e.g. service emails with invoices attached. Other emails we send we can track, at an individual level, whether the user has opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them.
If you want to be sure that none of your email activity is tracked then you should opt out of our emails which you can do via the unsubscribe link at the bottom of every email we send.
Links
This website may contain links to other websites.
Please note that when you click on one of these links, you are entering another site. SDTSI encourages you to read the privacy statements of these linked websites as their privacy policy may differ from ours.
Email links
SDTSI uses email links located on this site to allow you to contact us directly via email. We use the information provided in your email to respond to your questions or comments. We may also store your comments for future reference.
Email communications
SDTSI publishes an e-newsletter that is sent periodically to persons who have requested it.
The e-newsletter is distributed by email, although back issues may also be viewed on our website. You may subscribe to or unsubscribe from the email list at any time. Occasionally we may send announcements about Service Dog Training School events or merchandise to the mailing list. This email address is securely stored and managed in line with best practice.
If you are aged 18 or under please ask your parents or guardians for their permission to provide us with your contact information.
Changing business practices and circumstances may require that we make amendments to this privacy policy from time to time. Any changes will be reflected on this website.
SDTSI reserve the right to modify its website and/or this Privacy Policy at any time, and donors and visitors are deemed to be apprised of and bound by any such modifications.
Our goal is to provide all services to visitors in an accessible, efficient and friendly manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or comply with legal process served on SDTSI.
If you have any questions, concerns or comments about your privacy please send us a description of your concern via email to support#servicedogtrainingschool.org (Replace @ to #)
